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World Usability Day: Inclusion through User Experience


6:30pm - 21:00pm

Immediate, Vineyard House, 44 Brook Green, Hammersmith, London, W6 7BT

The world is changing and the climate of well-balanced and open society is not as prevalent as many of us would like.  Technology and products are developing alongside new political changes. This year, 2017 is a pivotal moment in history and we can help shape the course of events by the work we do.

Well-designed user experiences allow for the uniqueness of people’s different strengths and believe to co-exist in a place of similarity and common ground.  Tools and technologies that embrace similarities to tap into the potential of all people creates conditions that promote people to be their best selves, to cultivate and nurture people will produce better outcomes in all we do.

Free Event: To be as inclusive as possible, all attendees will have their ticket fee refunded after the event by UXPA UK. This event is on us! We ask that you pay to book your spot to allow us to better prepare for the event.

In keeping with the spirit of World Usability Day, our colleagues at The Paciello Group have developed some Inclusive Design Principles.

The Paciello Group

Designing the UX for a digital healthcare toolkit


The Self-Care Advice, Monitoring, Planning and Intervention (SCAMPI) project will develop a new form of computerised toolkit that will allow someone with a chronic condition living in their own home, together with their relatives, carers and healthcare professionals, to self-manage their quality of life. People will be able to set up a plan to monitor activities that affect their quality of life through the use of discreet and cost-effective sensor devices around the person’s home, alongside other data sources. We are currently working closely with people with dementia and Parkinson’s as well as their informal carers in co-design workshops to shape this toolkit.

In this talk Dr Stumpf will provide an overview of the project and discuss how co-design workshops can use personas to create novel technology.

Dr Simone Stumpf is Senior Lecturer and Co-Director of the Centre for Human-Computer Interaction Design at City, University of London. Her research focuses on the use of intelligent systems by end users, end-user programming and information management systems. In her career she has worked on projects to investigate the usability of biometric security systems, the design of a system used by security staff to detect and prevent theft by employees, and the development of an intelligent user interface system to automatically track of users’ information resources for activity-based personal information management. More recently, she has focused extensively on end-user interactions with systems that use machine learning algorithms. She has investigated how to support end users to understand and control email filters, text classifiers, music recommender systems and smart heating systems.

Ten-Past Eleven: A Patient-Centred 'Drug Free & Carer Inclusive' Therapy for Alzheimer's


On behalf of the Bounce Alzheimer’s Therapy (BAT) Foundation, Ian will present an overview of the research which demonstrates the significant effects of a specific ‘Exercise Intervention’ in delaying symptom onset, together with the marked reduction of cognitive decline, in patients diagnosed with early onset dementia. He will also discuss the implementation of a treatment programme of the ‘World’s Number One Brain Sport’ Table Tennis, and present the specialist adaptations made to a product seen in offices spaces all around London – a table tennis table.

Ian Craigton-Chambers is a Senior Associate of the University of Stirling, a Fellow of the Royal Society of Arts and a Founding Trustee of the Bounce Alzheimer’s Therapy (BAT) Foundation. A Health & Wellbeing Charity that establishes ‘Table Tennis Therapy for Dementia’ Hubs across the U.K.

Ian Craigton-Chambers is also a Consultant for the Alzheimer’s Shows and the Creative Director of the Social Enterprise Initiative, Ravenous for Art, that promotes Alzheimer’s Awareness through Exhibitions of themed Concatenates.

Designing Inclusive Products and Services at Barclays


One of Barclays’ ambitions is to become the most accessible and inclusive organisation in the FTSE 100. To achieve this important and challenging goal, the IT Accessibility team has been working hard to change the organisation’s mind-set about accessibility and inclusiveness and ensure that customers’ needs lie at the heart of any project. In this talk, Emanuela will describe the three critical elements that are driving this cultural shift and will present case studies of products designed by Barclays that greatly improved the user experience of many customers, with and without disabilities.

Emanuela is a passionate advocate of inclusiveness. In the past 10 years, she has helped many large organisations and government departments in the UK and Australia to achieve their accessibility goals and build a more inclusive culture. She joined the Barclays IT Accessibility team in June 2017.


User Experience Professionals' Association is a not-for-profit dedicated to promoting and supporting UX and its practitioners.

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